Sustainable Development (ESG)

Corporate Governance Officer’s Scope of Authority:
On November 7, 2022, the Board of Directors approved the establishment of the Sustainability Practices Code. The General Manager serves as the convener and leads the Sustainability Promotion Team, responsible for proposing and implementing sustainability policies, systems, or related management guidelines and specific action plans. This is to enforce corporate governance, develop a sustainable environment, and uphold social welfare. The team regularly reports to the Board of Directors on the execution status concerning economic, environmental, and social issues arising from operational activities.
The former Corporate Governance Officer, Senior Vice President Zhang Liangshi, applied for retirement effective September 30, 2023. On August 7, the Board of Directors approved the appointment of General Manager Tang Yuhua to concurrently serve as the Corporate Governance Officer, starting October 1.
Corporate Governance Execution in 2023:
  1. Planning the schedule of Board of Directors and functional committee meetings, drafting meeting agendas, and assisting the chairman in legally convening meetings. Distributing meeting materials and minutes within deadlines.
  2. Arranging separate communication meetings between independent directors and the certifying accountants and internal audit executives.
  3. Reporting to the Board of Directors on the operation of corporate governance, ensuring that shareholder meetings and director meetings comply with relevant laws and corporate governance guidelines.
  4. Being responsible for reviewing the publication of significant information related to important resolutions after each Board of Directors meeting to ensure the legality and correctness of the information and safeguard investor information symmetry in trading.
  5. Assisting directors in performing their duties and enhancing the efficiency of the Board of Directors, handling requests from directors.
  6. Scheduling directors’ training courses to meet the recommended training hours under the law.
  7. Assisting in conducting Board of Directors performance evaluations.
  8.  Handling matters related to shareholder meetings in accordance with the law and announcing relevant Chinese and English versions of information such as the agenda handbook and annual report before the deadline stipulated in corporate governance evaluation indicators.
  9. Updating information on the company’s website irregularly to enable investors to understand information related to the company’s finances, business, and corporate governance, safeguarding shareholder rights.
Corporate Governance Officer’s Continuing Education in 2023:
Name Date when
took office		 Organizer Training
Course		 Date Time
(hrs)
ZHANG,
LIANG-SHI		 2021/11/8 Taiwan Corporation
Governance Association		 The New Face of Corporate Governance in the Era of ESG Trends 2023/02/14 3
Taiwan Corporation
Governance Association		 Corporate Governance Trends and Corporate Sustainable Development 2023/05/05 3
Securities and
Futures Institute		 Prevention of Insider Trading Advocacy Meeting 2023/06/02 3
TANG,
YU-HUA		 2023/10/1 Securities and
Futures Institute		 Technical Development and Business Opportunities of CHATGPT 2023/10/19 3
Taiwan Corporation
Governance Association		 The Era of Stringent Personal Data Supervision Is Coming 2023/12/01 3
Taiwan Corporation
Governance Association		 2023 Sustainable Finance Forum 2023/12/06 4
Directors’ Continuing Education in 2023:
Name Date when
took office		 Organizer Training
Course		 Date Time
(hrs)
ZHANG,
LIANG-SHI		 2021/11/8 Taiwan Corporation
Governance Association		 The New Face of Corporate Governance in the Era of ESG Trends 2023/02/14 3
Taiwan Corporation
Governance Association		 Corporate Governance Trends and Corporate Sustainable Development 2023/05/05 3
Securities and
Futures Institute		 Prevention of Insider Trading Advocacy Meeting 2023/06/02 3
TANG,
YU-HUA		 2023/10/1 Securities and
Futures Institute		 Technical Development and Business Opportunities of CHATGPT 2023/10/19 3
Taiwan Corporation
Governance Association		 The Era of Stringent Personal Data Supervision Is Coming 2023/12/01 3
Taiwan Corporation
Governance Association		 2023 Sustainable Finance Forum 2023/12/06 4
Directors’ Continuing Education in 2023:
Name Date Elected Organizer Training Course Date Time(hrs)
Legal person chairman
representative
SU,MEI-CHUN		 2023/6/19 Securities and
Futures Institute		 Challenges for Taiwanese Enterprises:
Carbon Rights, Carbon Fees, and Carbon Trading		 2023/10/13 3
Securities and
Futures Institute		 Discussing Corporate Governance Blueprint 3.0
and Director Responsibilities		 2023/10/20 3
Legal person chairman
representative
TANG, YU-HUA		 2023/6/19 Securities and
Futures Institute		 Technical Development and Business
Opportunities of CHATGPT		 2023/10/19 3
Taiwan Corporation
Governance Association		 The Era of Stringent Personal Data
Supervision Is Coming		 2023/12/01 3
Taiwan Academy of
Banking and Finance		 2023 Sustainable Finance Forum 2023/12/06 4
Legal person chairman
representative
WANG,MEI-JUAN		 2023/6/19 Taiwan Insurance
Institute		 ESG Sustainable Development Trends and
Implementing Responsible Investment		 2023/09/20 3
Securities and
Futures Institute		 Challenges and Opportunities in the Sustainable
Development Path and Introduction to Greenhouse
Gas Inventories		 2023/10/27 3
Legal person chairman
representative
YANG,ZHENG-NING		 2023/6/19 Taiwan Insurance Institute Transition Opportunity Aligned with IFRS 17 -
Impact of Changes in Financial Performance
Measurement Rules on the Operation of
Insurance Companies		 2023/10/27 3
Securities and
Futures Institute		 Technical Development and Business
Opportunities of CHATGPT		 2023/11/02 3
Taiwan Corporation
Governance Association		 Global Economic Outlook and
Industry Trends for 2024		 2023/12/05 3
Independent Director
LIN, QIAN-RU		 2020/6/23 Securities and
Futures Institute		 Preventing Insider Trading Advocacy Meeting 2023/03/28 3
CPA ASSOCIATIONS Net Zero Emissions, Circular Economy,
and Construction Engineering		 2023/03/28 3
Independent Director
LIN,SHI-MEI		 2015/6/17 Securities and
Futures Institute		 Preventing Insider Trading Advocacy Meeting 2023/06/02 3
BSI Sustainable Challenges and Opportunities for Global
Companies Achieving Net Zero Emissions by 2030/2050		 2023/08/10 3
Independent Director
WU,YU-JUN		 2023/6/19 Securities and
Futures Institute		 Supply Chain Cybersecurity Threat Hunting -
A New Opportunity for Taiwanese Startups		 2023/06/29 3
Securities and
Futures Institute
 Analysis and Decision Utilization of Corporate
Financial Information		 2023/06/30 3
Securities and
Futures Institute		 Technical Development and Business
Opportunities of CHATGPT		 2023/07/06 3
Taiwan Academy of
Banking and Finance		 Information Security Governance Seminar (Session 37) -
Important Information Security Standards and Compliance		 2023/11/09 3
Community Engagement
(1) To promote community development and local culture, we collaborated with local community groups to organize 12 cultural tours, with a total participation of 631 individuals, utilizing approximately NT$1.75 million in funds.
  •  Tribal Culture: Cultural experiences in Matian An Tribe, Wujie Tribe, Dongyue Tribe, etc.
  • Folk Culture: Exploration of history and traditional beliefs in Beigang Old Street and Chaotian Temple, Lukang Dragon Mountain Temple, etc.
  • Forestry Culture: Exploring the historical development of Taiwan’s forestry at the Luodong Forestry Culture Park, Jiayi Huiyi Senhuo Village, and other sites.
  • Tea Culture: Guided tour at Maokong Tea Promotion Center, understanding the process of tea cultivation, harvesting, and production, as well as the different processing methods for the same variety of tea due to varying roasting.
  • Community Tour Experience: Guided tours in Guangxing Paper Village, Lukang Old Street, Luye Longtian Community, Jiayi Bantao Kiln Arts Center, and Tamsui Old Street to understand local history and culture in collaboration with community development centers.
  • Railway Culture: Experience the history and local characteristics of early stations along the Taiwan Railways South Link Line, learning about the historical significance of the early blue trains supporting rural transportation.

(2) Responding to the blood donation initiatives by Cheng Ye Biomedical and the Asia-Pacific Emergency Relief Association, we organized two blood donation events, collecting a total of 903 bags of blood.

(3) To cultivate high-quality talents, we collaborated with nearby universities to propose internship programs, employing interns in the biomedical field for a total of 8 instances.

(4) Providing local job opportunities, we participated in four local job fairs, conducting on-site interviews for 66 individuals, with 3 successful hires, and ongoing efforts in progress.

Protecting Labor Rights

(1) Compliance with Relevant Labor Laws to Safeguard Employee Labor Rights:
Adhering to labor laws such as the Labor Standards Act, Labor Incident Act, Employment Service Act, Gender Equality in Employment Act, Sexual Harassment Prevention Act, Labor Dispute Resolution Act, Personal Data Protection Act, etc., the company has established relevant management regulations to ensure the protection of employee labor rights. In the fiscal year 2023, the company did not violate labor laws resulting in penalties or labor disputes.

(2) Recruitment and Employment Follow Equal Employment Opportunity:

  1. Based on the principles of equal employment opportunity, the company provides equal job opportunities to all job seekers. Personnel recruitment, promotion, and advancement primarily consider professional competence, education and experience, and job-related conditions, without consideration of race, ideology, religion, political affiliation, birthplace, gender, sexual orientation, marital status, and disabilities, ensuring diverse employment practices.
  2. The company’s management regulations include provisions related to salary, performance appraisal, promotion, and bonuses, ensuring fairness in employee rights, compensation, and opportunities for advancement.
  3. Providing employees with a dignified and safe working environment:
  1. Employee Health Management:
    Regularly scheduling annual health check-ups for employees, engaging contracted healthcare professionals, providing on-site medical counseling services three times a month, managing employee health tracking, and organizing leisure travel activities for employees.
  2. Office Building Safety Management:
    Conducting regular fire safety inspections and reporting, monthly maintenance and repairs for elevators, mechanical parking spaces, electromechanical systems, emergency generators, and 24-hour security personnel.

(3) Protection of Maternity Leave and Parental Rights:
In compliance with the Gender Equality in Employment Act, measures promoting workplace equality, including maternity leave, prenatal check-up leave, childcare leave without pay, setting up breastfeeding rooms, breastfeeding breaks, and adjusting working hours for parenting needs, were implemented in the fiscal year 2023. The execution details are presented in the following table:

Items number a
of people		 Days
Maternity Leave 1 56 days
Paternity/Prenatal
Check-up Leave		 6 25 days
Childcare Leave
without Pay		 2 8 months
(4) Establishment of Complaint Mechanism to Safeguard Employee Rights:
Issues Response Complaint Channels Implementation Statu
Provide a reasonable
complaint channel		 Establish the "Complaints and
Disciplinary Measures"		 Safe.workplace@fis.com.tw No complaints were reported in 2023.
Prohibit workplace
harassment incidents		 1. Formulate "Workplace Harassment
     Prevention Measures"
2. Conduct regular education, training,
    and awareness programs		 Safe.workplace@fis.com.tw 1. No complaints were reported in 2023.
2. a total of 8 in-house training sessions on
sexual harassment prevention were conducted,
with 138 participants in 2023.

(5) Labor-Management Communication Channel:
The company regularly holds labor-management meetings to maintain effective communication between labor and management. Over the past year (2023), there were no significant labor-management negotiation events. The Welfare Committee and Labor-Management Meetings were convened a total of 6 times.

 

(6) Personal Data Protection:
To manage the collection, processing, and utilization of personal data, the company has formulated the “Personal Data Protection Management Regulations” in accordance with the Personal Data Protection Act and its implementing regulations. This establishes norms for protecting employee personal data, ensuring compliance with specific requirements when collecting, processing, and using employee data.
a. Employee Data Management: Only authorized personnel (HR staff, general manager) have access to personal data in systems and networks.
b. Employee Data Usage: External provision of employee personal data to customers or projects for business needs requires approval through a submitted application and the explicit consent of the employee concerned.
c. Conducting at least one annual training session on relevant aspects of the Personal Data Protection Act to raise awareness among staff regarding the importance, legality, and security of personal data. In 2023, a total of 5 in-house training sessions on the Personal Data Protection Act were held, with 104 participants.

 

(7) Organizational Restructuring and Legal Employee Reduction:
In the fiscal year 2023, the company, due to organizational restructuring needs and cases where employees were unable to perform their duties, legally terminated a total of 25 employees. The process followed the legal provisions of the Labor Standards Act, including lawful termination, advance notification to the competent authority, forewarning to employees, and payment of severance pay and additional bonuses exceeding labor laws.

Environmental Sustainability:
  1. With the guidance of ISO 50001, the company will establish greenhouse gas reduction and water conservation goals for 2024. To reduce water usage, water-saving faucets will be installed in both male and female restrooms, effectively decreasing water consumption.
  2. Since 2015, the office has promoted document digitization, implemented an electronic online approval management system, reduced paper usage, and replaced traditional carbon powder drum heating printers with inkjet printers. This change enhances printing efficiency, reduces electricity consumption, and avoids the generation of PM2.5 and facilitates the recycling of old toner cartridges.
  3. In accordance with the National Taxation Bureau’s policy, the company uses electronic invoices to achieve paper reduction and save electricity.
  4. All lighting in the company has been replaced with energy-efficient T5 fluorescent tubes and LED bulbs. Additionally, motion-sensing timers have been installed in public areas, automatically cutting off power when not in use and avoiding activation in well-lit conditions, effectively saving electricity.
  5. The company has adopted a variable frequency air conditioning system throughout. The temperature is set between 26 to 28 degrees Celsius, contributing to energy savings compared to traditional compressor systems.
  6. In response to energy conservation and carbon reduction, the company collaborates with the Central Securities Depository to implement electronic notifications for dividend payouts.
Down Load 2023 Sustainability Reports

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